Returns

Shipping & Returns
Please check immediately, although it is rare, for damaged packaging as soon as it arrives. We will re-ship with expedited services at no charge once you contact us should there be a damaged item. PLEASE KEEP YOUR BOXES OR ROD TUBE CONTAINER.

PRODUCTS THAT CANNOT BE RETURNED:

Any product following 30 days after receipt.

Any drapery rod that has been cut. If necessary, you can always trim a rod, so it is far better to OVER-MEASURE than UNDER-MEASURE!

Any product that is labeled " Special Order ". We only have a few of these products and they are well marked as such.

Any wood product that has been painted ( unfinished wood products are returnable with a re-stocking fee depending on the manufacturer ). There are exceptions if the color is popular. This is on a case by case basis.

ALL OTHER PRODUCTS:

Once our importer or manufacturer begins processing your order, we are often unable to cancel after 24-48 hours without a restocking fee of 15-35% charged to Angela Rose Distributing. This is common for many custom finished products whether you walked into a store to make the purchase or placed the order online.

We have worked with customers in getting an exception many times, but we cannot guarantee an exception. Much depends on the popularity of the product.

Thank you for your understanding.

Angie

The picture shown is the Busche Brass Collection available in Polished Chrome, Satin Brass, Satin Nickel, or Antique Bronze. The C-Rings are often called "passing rings" working with a C-Ring Center Bracket. This allows your drapery panels to smoothly flow over a center bracket.

We also have these custom rings and center bracket available in the LJB Iron Collection.